Effective Date: 13/12/2024
Last Updated: 24/10/2025
Company: Coboron Ltd (Company No. 15820824)
Registered Office: 85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom
Contact Email: hello@coboron.com
Introduction
Coboron Ltd (“Coboron”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, share and store your personal data when you visit our website (www.coboron.com), register for or purchase our services, including events, workshops, digital products, consulting engagements or membership programmes. By engaging with our website or services, you agree to the terms of this policy.
Types of information we collect
We collect and process the following categories of personal data:
Identity and contact details: Name, email address, telephone number, job title, company name, business address.
Payment and billing information: Transaction amount, date, payment reference, billing address, last four digits of payment card, VAT number (if applicable). We do not retain full card numbers or CVV codes.
Service registration data: Details of your purchase, services booked, seats reserved, attendance status (for events/workshops), substitute attendee details, dietary or accessibility preferences (if provided).
Website and usage data: IP address, browser type, device identifiers, pages visited, time spent, referral source, click behaviour, cookies and similar tracking technologies.
Communications data: Your messages to us (via contact forms, email, phone), your responses to surveys or feedback forms, calendar invite and attendance responses.
Event attendance and participation data: For events and workshops we track your registration, attendance (did you check in), session attendance (if applicable), networking data (if you provide it or we capture it at an event), post-event survey responses.
How we use your personal data
We use your personal data for the following purposes:
To process your registration, purchase, or subscription, deliver services or send tickets, invoices, documentation and calendar invites.
To manage payments, reconciliations, refunds (if applicable), substitutions and attendance tracking.
To administer our business operations, maintain accounts, comply with legal and tax obligations (including UK tax law).
For event logistics, including venue access, safety, participant lists, seating, networking opportunities, badging and attendance verification.
To communicate with you about your services: confirmations, itinerary updates, reminders, calendar invites and instructions.
To provide post-event or post-service follow-up: feedback surveys, resources, future event or service offers (subject to your consent or our legitimate interest)
To improve our website, services, programmes and customer experience, analyse performance and conduct research, including via cookies and analytics.
To fulfil our contractual obligations and for our legitimate interests (such as preventing fraud, managing risk, enforcing our Terms of Service or other agreements).
Legal basis for processing
Contract performance: Where you engage our services, register for an event, purchase a product, subscription or ticket, we process personal data to fulfil that contract.
Legitimate interests: For activities such as service improvement, marketing (for B2B clients), attendance tracking, networking facilitation, business administration, fraud prevention and enforce our rights.
Consent: For certain marketing communications and optional follow-up activities (especially for individual consumers/B2C), we rely on your explicit consent and you can withdraw it at any time.
Payment data and retention
Payment transaction records and minimal payment data are retained for accounting, audit and tax purposes, typically for up to 6 years in line with UK tax regulations.
Attendance records, event check-in and related data are retained for up to 3 years unless a longer period is legally required or otherwise notified to you.
Sharing and transferring your information
We do not sell or lease your personal data. We may share your data with:
Service providers, subcontractors or processors (e.g., payment processors such as Stripe or HubSpot Payments, event registration platforms, CRM systems, email service providers) who assist in the provision of our services and who are bound by confidentiality and data-protection obligations.
Regulatory, tax, legal or law-enforcement authorities if required by applicable law or if we believe disclosure is necessary to protect our rights, your safety or the safety of others.
In the event of a business sale, merger, reorganisation or asset transfer, your personal data may be transferred to a successor entity; we will notify you if this occurs.
International transfers
Where your personal data is transferred outside the UK or European Economic Area (“EEA”) (for example to a processor in a third country), we ensure appropriate safeguards are in place such as standard contractual clauses or other approved mechanisms, and you may request a copy of those safeguards.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies (including browser identifiers, pixel tags and analytics tools) to improve your experience, provide personalised content, analyse traffic and assist marketing efforts.
You can manage or disable cookies via your browser settings or cookie-banner tool. Disabling certain cookies may reduce functionality or affect your ability to complete registrations or payments.
Your rights
You have certain rights in relation to your personal data, including:
The right to access your data and request a copy.
The right to correct or update your data.
The right to request erasure (“right to be forgotten”) (subject to legal retention requirements).
The right to restrict or object to processing based on legitimate interests.
The right to withdraw consent at any time for processing based solely on consent.
For data that you provided, the right to data portability where applicable.
If you wish to exercise any of these rights, please contact us at hello@coboron.com. We may need to verify your identity before responding.
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe our handling of personal data violates applicable data-protection law.
Security
We have implemented appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. However, as with any internet service, absolute security cannot be guaranteed.
Links to other websites
Our website may include links to third-party websites, including social-media sites or partner platforms, which are not subject to this Privacy Policy. We encourage you to review the privacy policies of any site you visit.
Updates to this privacy policy
We may update this policy from time to time to reflect changes to legislation or our services. The Last Updated date at the top of this page will change accordingly. We will notify registered clients or where required by law. The revised policy will be effective immediately upon posting.
Contact
If you have questions or concerns about this Privacy Policy or how we use personal data:
Email: hello@coboron.com
Address: Coboron Ltd, 85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom